Protection Notice

Everything we sell adds material, tension or visibility between your case and the handling it goes through. A cover puts a fabric layer where the shell would otherwise be. A guard adds thickness at a corner or a wheel housing. Cushioning fills the space inside the case so the contents cannot travel. A band or a tag makes the case easier to recognise.

That is the whole mechanism, and we describe it in those terms throughout this site: material, thickness, rated load, fit range. Where we publish a number we publish the conditions it was measured under next to it.

Protective accessories reduce the chance of surface damage. They do not prevent all damage, and no product on this site is sold as preventing damage. A case can still be dropped from a height, crushed under a load, or caught in machinery, and a cover or a guard will not change that outcome.

• They do not make a case impact resistant beyond the material that is actually there.
• They are not security devices. A lock or a strap keeps a zipper closed in transit; it is not sold as protection against theft, and we make no claim of that kind anywhere on this site.
• They are not insurance, and buying them does not entitle you to compensation from anyone.

International carriage of checked baggage is subject to a liability limitation regime under the applicable international conventions and the carrier's own conditions of carriage. Whether a carrier is liable, and up to what limit, is determined by those rules.

Using a third-party protective accessory does not affect that assessment in either direction. It does not increase what you can claim, it does not improve the chance of a claim succeeding, and it is not a substitute for baggage insurance. Anyone telling you otherwise is selling you something on a false basis.

If your baggage is damaged in carriage, report it to the carrier before you leave the baggage hall and follow the carrier's own claim procedure within the time limit it sets. That procedure, and not this shop, is where a damage claim is resolved.

Do not put money, jewellery, negotiable documents, medication you need, or fragile high-value equipment into checked baggage. Carriers commonly exclude or cap liability for such items regardless of how they were packed, and no amount of cushioning changes that.

Security screeners in many countries can and do open checked baggage, including locked baggage, without the passenger present. Do not lock valuables into a checked case and assume the lock settles the question.

Any figure describing how a product performs is published with the test conditions it came from — the drop height, the load, the sample count, the temperature. If we cannot state the conditions, we do not publish the figure. We do not quote industry statistics about baggage damage rates, because we cannot verify how they were arrived at.